Freelancing Traits
Obviously these are not all the traits required to become successful and you might get away with missing one or two, but these are just some of the things I have experienced over my short lifespan that I thought were needed.
Self-Confidence
There will be times where doubting yourself becomes a very strong option. Once you begin to doubt yourself however, your decision-making skills exponentially decrease. If someone were to tell you that you have all the design sense in the world, but no business sense how would you handle it?
You should take her comment and play it back and reassess your skills. If you find you have weak areas make sure they are complimented by other strengths and make sure to have the confidence to later turn your weaknesses into strengths as well.
Every road is not paved with gold and there are guaranteed to be stumbling blocks on the way, but if you have enough self-confidence in your skills and abilities (and are able to step away and take an objective look at yourself) then you should be fine.
Risk-Taking
Let’s face it, running any kind of business on your own is a big risk. Will the money always be there? Can you guarantee that you will have enough time to invest in the cause (step away now if you can’t)? Too many people think that becoming a freelancer means that you have more time on your hands when in fact your time decreases until you get a tight grasp on how you work. What I mean by this is you can’t just declare yourself a freelancer and begin working on 2-3 hours a day.
In any case if you have a job and the idea of going it alone is tempting to you, take a risk by doing some projects on the side and running a side business, but do not become suicidal and quit your job to pursue your own interests. Unless of course you have a significant amount of money saved up to where you can survive a couple of months without seeing a paycheck.
Another risk that I see freelancers walk away from is the risk of taking on large projects. Working on a small five page website is nothing compared to handling a $20,000 contract for example. Are you willing to take the risks and go for the bigger treasure?
Managing Employees/Contractors
Sooner or later you may take on more people to work with you or you just need a person to do the coding while you do the design. In any case, these people need to be managed. It would be nice if you could just leave them simple instructions such as “code me a shopping cart”, but in most cases you have to go into a little more detail and manage the variables such as timeframe and deliverables.
The best people in the industry are not easily managed so don’t think that just because you are friends or get along with the person that it means they will follow your every word. Managing others is a skill that takes time to develop and if you don’t think you can handle it then you might be relegated to small time contracts for the rest of your life (which may be fine to some of you).
Managing Clients
I believe the perfect scenario is when the client tells you what they want in pretty good detail and you provide it to them on the first try. This has never happened to me so admittedly I have never been fond on the managing client aspect of freelancing.
Another issue that can occur and one that several people have mentioned to me is they may be doing a redesign of a site, but the client wishes to keep the logo. The problem is that your personal preferences do not go with the logo and you think it’s horrendous. You badly want to redesign it, but you can’t seem to convince the client otherwise.
Managing a client is all about effective communication. Once this breaks down, every project becomes a disaster. As professionals it is easy for us to see what should be done or understand why that link color shouldn’t be blue, but we need to learn to communicate our reasoning effectively to our clients. Not always the easiest thing to do.
Salesmanship
You’ve seen it before. The person who couldn’t design a website without the help of a FrontPage tutorial seems to also be the one with the most clients. There are too many dreamers that have this ideal that their work will do all the selling for them, however rarely is this the case. Sometimes you might come across a client who is looking to receive a bid from you because he is comparing a couple of designers and trying to decide which one to go with.
More times than not the best salesman wins in this case. Please note that salesmanship to me doesn’t equate to false promises or lowballing the competition. Salesmanship (my definition) involves providing an effective presentation that convinces the potential client that your skills are worth the price of admission.
Professional Development
Do you find that you haven’t really progressed as a designer or person over the past year? Maybe you have hit a “creative block” for some time and can’t get yourself out of it. Professionals are in the constant pursuit of growth and if a time comes where they are stuck they understand what needs to be done to get out of that rut.
Professional development is one of the reasons people tell me they like to try something on their own or are looking for another job. We all like to be challenged and running your own business and trying to make it successful is as challenging as it gets.
Just because building a website is easy to you and you think you make pretty things doesn’t mean that people will flock to you. Just because you can decide what you are going to wear today and what time to use the bathroom doesn’t mean you can run your own business. Take the time to evaluate your skills and your passion. If anything passion is the most important trait to have.
If you don’t have the passion and will to succeed then I don’t think you have a chance of survival. But then again, look at me.




Great list, Scrivs. I agree with all, especially self-confidence and salesmanship. If you don’t have those, you will never make it on your own. Its rare that clients come to you with little or no prompting on your part, so you’ve got to know how to get them.
By Chris K on June 30, 2005 10:50 am
“If you don’t have the passion and will to succeed then I don’t think you have a chance of survival. But then again, look at .”
Look at WHAT?! Oh gods, who or what will give me this extra chance at survival?! ;-)
By Darkside on June 30, 2005 11:21 am
Haha, whoops. Fixed.
Look at my face blushing.
By Scrivs on June 30, 2005 11:29 am
This is a great write-up, Scrivs.
I’d like to add one more item: Answer your flippin’ e-mails. All of them. It works magic.
You wouldn’t believe how many clients I get because folks are e-mailing all the big-name CSS designers, and I’m the only one who responds.
By James Archer on June 30, 2005 6:25 pm
I like the way you’ve structured this Scrivs, by saying “if you don’t have this”, or “you’re not prepared to do that”, then don’t go out on your own.
My addition would be if you’re not prepared to go the distance with doing a lot of work for limited direct return for a long time (and by a long time I’m talking a year or two), then keep up your day job. None of the big people that I know of got tot where they are without putting in an incredible amount of work for which there was no direct payback. They built their reputations by writing about their experiences and techniques on their blogs and in tutorials, answering questions on newsgroups, running mailing lists and meetups, and yes, as James says above, answering emails from all those poor innocents who write to you.
My mantra has always been “if it was easy everyone would do it”. You just have to decide whether or not you are “everyone”.
Good post.
By Maxine on June 30, 2005 7:43 pm
Ive seen this article somewhere before, word for word. Or I am going crazy. Either is equally possible
By Joe on June 30, 2005 11:11 pm
Kudos, great tips…
Here’s an article I wrote last month with some practical tips for freelancers:
Freelancipation.
Keep up the good content, we’re watching!
stirman
http://www.stirman.net
By Stirman on July 1, 2005 1:54 pm
From one Joe to another, I think Scrivs reposted :)
Oh and Scrivs, you seriously need to get this thing to remember our info :)
By Joe Clay on July 1, 2005 3:18 pm
Boy James, you speak the truth sir. A while back, needed some top-flight designer help, emailed the top 10 folks, 2 returned an email, 1 got the (juicy) job. Stunning how many ignored me. At least trigger an auto responder to say you’re too good/busy/important to be bothered with good work!
By Carson on July 2, 2005 10:15 am
Well said. Not particularly a must read before starting but a good article to read when you are in the thick of it.
By Blaze on July 5, 2005 9:09 pm
The will to survive and not give up. You have to want to live and work freelance.
Answering email is a big deal as well. James is right on target there.
Another key step to starting freelance is starting while keeping your other job and saving enough money to keep you going through the rough times. The money for 3 months of expenses saved should be enough to start with.
I’ve been out of work for almost 3 months and then a rush of good luck will come come (not the lottery) and contracts will finalize and work will start back up again, often becoming more busy before things dried up.
By Daniel Nicolas on July 6, 2005 4:31 pm
I can speak that about James hes as quick with it as I spit it. I contacted him about something not too long ago; I will be honest I wrote this email with my last cigarette in my mouth and my last beer (for that night, I didn’t quit; you crazy?) on my coaster and had assumed to hear back from him the next day at work.
Well by the time I could get out of my chair get rid of previous beers and sit down I already had another email. So for those of you still interested in doing the freelance thing; if you have all the traits Paul describes listen to James as well.
A quick response time shows people a lot. I don’t care if Al Gore, the inventor of the Internet, agreed to design my site; if he took to long to respond to my email I would probably end up going with George (I can’t spell my last name) Bush.
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